Terms and Conditions
Welcome to Asian Travel & Tours! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.
1. Definitions
In these terms and conditions:
- “We”, “Us”, “Our” refers to Asian Travel & Tours.
- “You”, “Your” refers to the customer, visitor, or user of our website and services.
- “Services” refers to all travel-related services provided by Asian Travel & Tours, including visa services, flight bookings, hotel reservations, holiday packages, Umrah packages, travel insurance, airport transfers, and customized travel plans.
2. Use of Website
This website is intended for personal and non-commercial use. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
3. Booking and Payments
All bookings made through Asian Travel & Tours are subject to availability and confirmation. Prices are subject to change without notice. Payment terms will be specified at the time of booking. We accept various forms of payment, including credit cards, debit cards, and bank transfers. You agree to provide accurate and complete payment information.
4. Cancellation and Refunds
Cancellation policies vary depending on the service booked. Please refer to the specific terms and conditions provided at the time of booking. Refunds, if applicable, will be processed according to the cancellation policy. We reserve the right to charge cancellation fees to cover administrative costs and supplier charges.
5. Visa Services
Asian Travel & Tours provides assistance with visa applications. However, we do not guarantee visa approval. Visa approval is at the sole discretion of the relevant embassy or consulate. You are responsible for providing accurate and complete information required for the visa application. We are not liable for any losses or damages resulting from visa denial.
6. Flight Bookings
Flight bookings are subject to the terms and conditions of the airline. Asian Travel & Tours acts as an intermediary between you and the airline. We are not responsible for flight delays, cancellations, or changes made by the airline. You are responsible for confirming flight details directly with the airline prior to departure.
7. Hotel Reservations
Hotel reservations are subject to the terms and conditions of the hotel. Asian Travel & Tours acts as an intermediary between you and the hotel. We are not responsible for any issues arising during your stay at the hotel. You are responsible for confirming reservation details directly with the hotel prior to arrival.
8. Holiday and Umrah Packages
Holiday and Umrah packages include various components such as flights, accommodation, and tours. Each component is subject to the terms and conditions of the respective supplier. Asian Travel & Tours is not liable for any issues arising from the services provided by these suppliers. We reserve the right to modify or cancel packages due to unforeseen circumstances.
9. Travel Insurance
We strongly recommend purchasing travel insurance to protect against unforeseen events such as trip cancellations, medical emergencies, and lost luggage. Asian Travel & Tours offers travel insurance options. It is your responsibility to review the terms and conditions of the insurance policy.
10. Limitation of Liability
Asian Travel & Tours shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or services. Our liability is limited to the amount paid by you for the specific service in question. We are not responsible for any losses or damages caused by events beyond our control, including but not limited to natural disasters, political unrest, and acts of terrorism.
11. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Asian Travel & Tours and is protected by copyright laws. You may not reproduce, distribute, or modify any content from this website without our prior written consent.
12. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
13. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
14. Changes to Terms and Conditions
Asian Travel & Tours reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of our website and services after any changes constitutes acceptance of the revised terms and conditions.
15. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Asian Travel & Tours
Al Garhoud – Deira, Dubai, United Arab Emirates
📞 +971 4 294 0030
📞 +971 50 757 9916
✉️ info@asiantraveltours.com
✉️ holidays1@asiantraveltours.com
